Can I Book If I Am Under 18 Years Old?

I am 17 years old and I want to rent one of your accommodations. Is this possible?

How Can I Dispose Of My Household Waste?

I have been living here for a few days and my trash bin is almost full but I do not know where I can dispose of my household waste.

How To Tenant
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Are (Online) Viewings Possible?

I have found a room on your website and would like to go by for viewing before booking the accommodation. What are the possibilities regarding viewings?

Can Two People Stay In One Room?

I and my significant other would like to rent one room. Can both of us stay in the same room?

What Payment Methods Are Accepted?

I do not have a Dutch bank account, is it possible to pay in cash?

Finances
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Can I Check-out Earlier/Later Than The End Date Of The Tenancy Contract?

My check-out is planned for 31 August but I have a flight on 23 August. Can I check-out before 31 August?

Is Cleaning Included In The Rent?

Cleaning is not my hobby. Is there any cleaning service included in the rent?

Can I Stay Even Though I Am Not A Student?

I want to book a stay for twelve months but am graduating in a few months. Can I still stay with you once I am graduated?

General Legal
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Why Is The Contract In Dutch?

I received a tenancy agreement, but it is all Dutch. Can I get an English translation of the contract?

Do I Have To Pay The Deposit In Order To Secure A Room?

Can I show you a bank statement instead of transferring money for the deposit?

Finances
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Blog

Some practical information for (international) students.

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