When Will The Deposit Be Refunded?
I had my Check-out 5 days ago but I did not receive my deposit yet.
How Long Can I Stay?
I want to stay for five months. Is this possible?
What Is A Homestay a.k.a Live-In Accommodation?
I am interested in a room, but it says homestay / Live-In. What is such an accommodation and does it have a different procedure?
Can I Check-In On An Earlier/Later Date Than The Starting Date Of The Contract?
My tenancy agreement starts on 1 September but I am already in The Hague on 23 August. Can I check-in earlier?
We Are A Group, And We Are Renting An Apartment. Can We Pay Each Our Share Of Rent?
We are renting an apartment and would prefer to pay our share instead of having one person pay the total sum. Is this possible?
At What Date And Time Is The Check-In Scheduled?
I finished the booking process with you and my flight arrives on Monday at 6 PM at Schiphol airport. Can I check-in at 8 PM?
What Is A Valid Proof Of Deregistration And Why Do I Need It?
I am checking out soon and need to show valid proof of deregistration. What does this mean?
I Would Like To Book A 'Student Housing Consult'.
I am a student and looking for housing. Can you help?
What Payment Methods Are Accepted?
I do not have a Dutch bank account, is it possible to pay in cash?
Can Two People Stay In One Room?
I and my significant other would like to rent one room. Can both of us stay in the same room?