Do I Need To Pay A Security Deposit For Booking My Accommodation?

I am interested in booking accommodation with you. However, I would like to know what the deposit is and when I need to pay this.

When Will The Deposit Be Refunded?

I had my Check-out 5 days ago but I did not receive my deposit yet.

What Is A Homestay Accommodation?

I am interested in a room, but it says homestay. What is a homestay and does it have a different procedure?

What Is A Monthly Check?

I got an e-mail today regarding a monthly check. What is the purpose of such a monthly check?

What Payment Methods Are Accepted?

I do not have a Dutch bank account, is it possible to pay in cash?

What Is A Valid Proof Of Deregistration And Why Do I Need It?

I am checking out soon and need to show valid proof of deregistration. What does this mean?

Are all accommodations furnished?

I have furniture that I want to bring with me, do you have unfurnished accommodations?

Do I Need To Pay Agency Fees?

I have seen a room I would like to rent, and many agencies ask for an agency fee. What are your agency fees?

Is A Proof Of Payment Sufficient To Arrange The Check-In?

I have paid the first-month rent and provided you with a proof of payment. Can we schedule the check-in?

At What Date And Time Is The Check-Out Scheduled?

The end of my contract is near but I don't know when my check-out will be scheduled.