Q: Are Pets Allowed?

Yes, pets 🐕 are allowed when booking an unfurnished non-shared accommodation (independent living space). Non-shared accommodations are entire apartments and studio's. But, when it comes to renting a room in a shared accommodation (rooms): Your dog might be your best friend, however, some people might have allergies. Given that the change of tenants in a shared accommodation can be quite frequent, it is not doable to take into account each and everyone's preferences and allergies regarding animals. To keep our accommodations available to as many students as possible, we have decided to not allow pets when booking a single room. ^Do keep in mind, depending on the pet, an additional deposit might be applicable.

Q: Can I, As A Parent, Rent Student Housing For My Child Who Is An International Student?

No, you cannot rent student housing using your details and have your child live there. The student needs to fill in their own take-in form with their own details. As a parent, you are allowed to be the guarantor. This means that all details must be provided by the student tenant, including their email address. You may fill in your details as a parent in the guarantor section. If we find that the take-in form is not filled in correctly, we will reject it. Any attempt to provide false information may result in the denial of renting with us, as it will be considered fraudulent activity. Please note that no refund will be provided if we discover that false information or fraud has been committed.

Q: How Long Can I Stay?

The duration of your stay is determined by the specific accommodation you wish to rent. Each accommodation listing provides information on the allowed length of stay. While some accommodations allow for a stay of 5 months, others require a commitment of 12 months. Please note that all stays are fixed and cannot be extended. This policy is in place to encourage housing market turnover. For further details on the type of contract and termination possibilities, please read here .

Q: How Can I Secure My Booking? / What Does Reserved Mean?

To ensure you secure your preferred accommodation swiftly and smoothly, we offer a Booking Assistance to give you a competitive edge and peace of mind during the booking process. Keep in mind: It is still possible to book any accommodation on our website without using the booking assistance, but the regular first-come, first-served policies apply. Booking Assistance: Cost: €650 (non-refundable) Personal Assistance: Support from a dedicated booking assistant. Exclusive Offline Status: Your chosen listing will be marked as unavailable to other applicants. Guaranteed Booking: Secure the booking of your selected accommodation. Decision Time: Complete your booking within 72 hours. Want to Use The Booking Assistance? Is Your Desired Booking Already Reserved? If you find that the accommodation you applied for is currently reserved, you still have the opportunity to finalise your booking and be placed on the reservation list. If the tenant who reserved the accommodation does not finalise within their given timeframe, the property will become available to the next in line. Should you decide to withdraw, we offer a refund of the one-time payment from the take-in form if you cancel within three days of initiating the booking. These tailored services are part of our commitment to providing you with a streamlined and supportive booking experience. If you have any questions or need further assistance, please do not hesitate to contact us.

Q: What Is A Valid Proof Of Deregistration And Why Do I Need It?

You can report your registration elsewhere within the Netherlands or registration abroad at the municipality where you are registered, or at any government agency abroad. You can make your appointment online or you can go to the municipality in person. Read more information about deregistration on our blog: Here

Question 1

Are Pets Allowed?

Accepted Answer

Yes, pets 🐕 are allowed when booking an unfurnished non-shared accommodation (independent living space). Non-shared accommodations are entire apartments and studio's.

But, when it comes to renting a room in a shared accommodation (rooms):

Your dog might be your best friend, however, some people might have allergies. Given that the change of tenants in a shared accommodation can be quite frequent, it is not doable to take into account each and everyone's preferences and allergies regarding animals. To keep our accommodations available to as many students as possible, we have decided to not allow pets when booking a single room.

^Do keep in mind, depending on the pet, an additional deposit might be applicable.

Question 2

What Are The Selection Criteria That Student Housing The Hague Applies?

Accepted Answer

At Student Housing the Hague, we have established a set of objective and non-discriminatory selection criteria to ensure fair and consistent allocation of our rental accommodations. Our criteria are designed to meet the specific needs and circumstances of international students because they often have limited or reduced social support networks in the Netherlands, as well as to fulfill our commitment to providing campus contracts. We strive to create an inclusive and supportive environment for all our tenants.

Selection Criteria:

Student Status: To be eligible for our accommodations, applicants must provide valid proof of being a registered international student enrolled in a recognized educational institution within The Netherlands.
Residency Requirement: Applicants must be non-Dutch nationals and have a non-Dutch passport, thereby reflecting our focus on providing housing to international students.
Financial Capacity: As part of the application process, we request proof of financial capability to cover the rental costs. This helps ensure that tenants can fulfill their financial obligations without undue hardship.
Guarantor In The EU: As part of our rental agreement, we request that tenants provide a guarantor who is based within the European Union. This measure serves to ensure accountability and mitigate potential risks for both parties involved in the rental arrangement.
Compatibility with Campus Contracts: Student Housing The Hague exclusively offers campus contracts. Therefore, applicants should agree to the terms and conditions outlined in the contract and demonstrate a commitment to complying with them.
Fair Allocation: We operate on a first-come, first-served basis, provided that applicants meet all other eligibility criteria. This approach ensures equal opportunities for all students and minimizes any bias or discrimination.

It is important to note that our selection criteria are not based on factors such as race, nationality, religion, gender, or any other protected characteristic. We are committed to providing equal opportunities and fair treatment to all applicants, without any form of discrimination.

Please be aware that meeting the selection criteria does not guarantee accommodation, as availability is subject to demand and the availability of suitable units.

If you have found an accommodation with us and would like to proceed with renting it, please ensure that you meet the above selection criteria. If you have any further questions or require clarification, our team is available to assist you throughout the process.

We look forward to helping you find suitable and comfortable accommodation during your student time in the Hague and surrounding!

Note: The selection criteria provided above are tailored specifically to the scenario described, where Student Housing the Hague targets international students and offers campus contracts. These criteria may not be applicable or appropriate for other rental agencies or situations.

Question 3

Can I Sign The Tenancy Agreement For A SHH Partner Accommodation Without A Student Housing Hunter Contract?

Accepted Answer

We partner with Student Housing Hunter (SHH) to facilitate the rental process for international students for specific accommodations. Their monthly service fee is included in the advertised monthly price and covers various services provided by SHH, such as administrative support and the availability of the accommodation on behalf of the landlord.

SHH collaborates with landlords who agree to rent exclusively to international students under SHH conditions. As Student Housing The Hague (SHTH), we can only offer these accommodations based on SHH’s conditions. Unfortunately, it is not possible to rent the housing without their fee, as it is required by the landlord. Therefore, the rent amount includes both the rental cost and the services provided by SHH.

Note: The one-time-payment fee for Student Housing Hunter is not included in the advertised price.

Question 4

Do I Need To Pay A Security Deposit For Booking My Accommodation?

Accepted Answer

The deposit is a standard security fee that has to be paid when booking your accommodation.

The deposit equals to twice the flat rate rent for both independent accommodations (whole apartments or houses) and dependent accommodations (rooms). The flat rate is not the advertised price, but always less than the advertised price. The deposit will be refunded within two weeks after the contract end date if everything is in order with the accommodation, keys are returned, i/a deregistration evidence has been provided and other contractual obligations have been met.

Question 5

When Is The Deadline For The First-Term Rent Payment?

Accepted Answer

The first-term rent payment must cover a minimum of one full calendar month. For instance, if the tenancy begins on the 18th, the first payment should include both the remainder of that month and the entire following month.

Ideally, it’s best to make the payment as soon as possible to expedite the scheduling of your check-in, as our schedule can fill up quickly.

However, if you do not finalize the booking within 4 days, the check-in will take place within 3 business days after receiving your first-term payment. If we fail to provide you with a check-in date within 3 business days, we will also not invoice you for the remainder days until the actual check-in date.

Any rent adjustments will be made with the rent of the following month.

Keep the following timeline in mind:

Sign contract < 72 hours by tenant.
Sign contract < 1 business day (24 hours) by landlord.
Transfer the first term rent (this is one month rent or remainder month + 1 full month rent). Any differences due to a partial month will be adjusted in the following month's invoice.

Please note: Our planning department is closed on business days from 3 PM.

Question 6

Can I, As A Parent, Rent Student Housing For My Child Who Is An International Student?

Accepted Answer

No, you cannot rent student housing using your details and have your child live there. The student needs to fill in their own take-in form with their own details. As a parent, you are allowed to be the guarantor. This means that all details must be provided by the student tenant, including their email address. You may fill in your details as a parent in the guarantor section. If we find that the take-in form is not filled in correctly, we will reject it. Any attempt to provide false information may result in the denial of renting with us, as it will be considered fraudulent activity.

Please note that no refund will be provided if we discover that false information or fraud has been committed.

Question 7

As A Student Renting From Student Housing The Hague, Why Am I Required To Provide A Guarantor Within The EU?

Accepted Answer

Thank you for your question regarding the requirement to provide a guarantor within the EU when renting from Student Housing the Hague. We understand that this requirement may raise some queries, and we are here to provide you with a detailed explanation.

As part of our rental agreement, we request that tenants provide a guarantor who is based within the European Union. This measure serves to ensure accountability and mitigate potential risks for both parties involved in the rental arrangement. It is not allowed to point yourself as a guarantor. You can read more about it here.

Here are a few key points to elaborate on why we have implemented the requirement of having an EU guarantor:

1. Financial Responsibility: The presence of a guarantor helps to secure the financial aspect of the rental agreement. By having a guarantor within the EU, we can ensure that there is an individual who can assume responsibility for the rental payments in the event that the tenant is unable to fulfill their obligations.

2. Legal and Administrative Compliance: Renting a property involves various legal and administrative aspects. Having a guarantor within the EU facilitates adherence to local laws and regulations governing rental contracts. It provides an added layer of assurance that the necessary documentation and procedures can be carried out effectively.

3. Risk Mitigation: Renting accommodations involves an element of risk for both the tenant and the landlord. The presence of a guarantor within the EU helps mitigate these risks by providing an additional financial support system. In case of unforeseen circumstances or potential damages to the property, the guarantor can step in to fulfill any financial obligations that may arise.

4. International Student Considerations: As an organization focused on serving international students, having a guarantor within the EU is particularly beneficial. It helps bridge potential gaps that may arise due to the unique circumstances and limited social safety nets that international students often face. The presence of a guarantor provides an added sense of security and helps ensure a smooth rental experience.

Please note that the role of a guarantor is primarily to provide financial security and is not intended to interfere with the tenant's independence or decision-making. The guarantor's involvement is typically limited to financial matters and does not extend to day-to-day interactions between the tenant and the landlord.

We understand that finding a guarantor within the EU may pose challenges for some individuals. If you encounter difficulties in meeting this requirement, we encourage you to reach out to our team. We will be more than happy to explore alternative solutions or discuss any concerns you may have.

We hope this clarifies the reasons behind our requirement for a guarantor within the EU. If you have any further questions or need additional information, please do not hesitate to contact us. We are here to assist you throughout the rental process.

Once again, we appreciate your interest in renting from Student Housing the Hague, and we look forward to providing you with a comfortable and enjoyable living experience.

Question 8

How Long Can I Stay?

Accepted Answer

The duration of your stay is determined by the specific accommodation you wish to rent. Each accommodation listing provides information on the allowed length of stay. While some accommodations allow for a stay of 5 months, others require a commitment of 12 months. Please note that all stays are fixed and cannot be extended. This policy is in place to encourage housing market turnover. For further details on the type of contract and termination possibilities, please read here.

Question 9

How Can I Secure My Booking? / What Does Reserved Mean?

Accepted Answer

To ensure you secure your preferred accommodation swiftly and smoothly, we offer a Booking Assistance to give you a competitive edge and peace of mind during the booking process.

Keep in mind: It is still possible to book any accommodation on our website without using the booking assistance, but the regular first-come, first-served policies apply.

Booking Assistance:

Cost: €650 (non-refundable)
Personal Assistance: Support from a dedicated booking assistant.
Exclusive Offline Status: Your chosen listing will be marked as unavailable to other applicants.
Guaranteed Booking: Secure the booking of your selected accommodation.
Decision Time: Complete your booking within 72 hours.

Want to Use The Booking Assistance?

Is Your Desired Booking Already Reserved?

If you find that the accommodation you applied for is currently reserved, you still have the opportunity to finalise your booking and be placed on the reservation list. If the tenant who reserved the accommodation does not finalise within their given timeframe, the property will become available to the next in line. Should you decide to withdraw, we offer a refund of the one-time payment from the take-in form if you cancel within three days of initiating the booking.

These tailored services are part of our commitment to providing you with a streamlined and supportive booking experience. If you have any questions or need further assistance, please do not hesitate to contact us.

Question 10

What Is A Valid Proof Of Deregistration And Why Do I Need It?

Accepted Answer

You can report your registration elsewhere within the Netherlands or registration abroad at the municipality where you are registered, or at any government agency abroad. You can make your appointment online or you can go to the municipality in person.

Read more information about deregistration on our blog: Here