The contract is in Dutch. We do not provide an English contract because of legal reasons and the Dutch law. We understand that not everything might be clear or easy to understand as a non-Dutch speaking person. You can always contact us if you have any questions regarding the contract, and we can answer all the questions you might have about the contract and the appendixes. We can even schedule a call to answer your specific questions regarding the tenancy agreement. Also translating the contract through Google translate might help quite a lot, and you may ask anybody you know to help you translating or helping you understand its content.

The contract is in Dutch. We do not provide an English contract because of legal reasons and the Dutch law. We understand that not everything might be clear or easy to understand as a non-Dutch speaking person. You can always contact us if you have any questions regarding the contract, and we can answer all the questions you might have about the contract and the appendixes. We can even schedule a call to answer your specific questions regarding the tenancy agreement. Also translating the contract through Google translate might help quite a lot, and you may ask anybody you know to help you translating or helping you understand its content.

It is not possible to let someone else do your check-in. For the check-out, you can give permission to someone else to do this on your behalf. If you want to make use of this option, do inform us, utmost 1 business day beforehand, so we can provide you with the power of attorney documents. However, if something is not right (e.g. damages, outstanding payments, missing furniture), the responsibility is entirely borne by the tenant. The person who does the check-in, pre-check-out and check-on on your behalf, can be asked to show proof of identification.

It is not possible to let someone else do your check-in. For the check-out, you can give permission to someone else to do this on your behalf. If you want to make use of this option, do inform us, utmost 1 business day beforehand, so we can provide you with the power of attorney documents. However, if something is not right (e.g. damages, outstanding payments, missing furniture), the responsibility is entirely borne by the tenant. The person who does the check-in, pre-check-out and check-on on your behalf, can be asked to show proof of identification.

##### Within 14 days after the end of contract. The reimbursement of the deposit will take place utmost within 14 days after the end of contract, as long the following has been met: * All the necessary documents and keys were presented at or before the end date of your contract. * You have confirmed your bank account number. If you have not yet responded to the email requesting your confirmation to which IBAN bank account the funds need to be transferred to, we urge you to do so as soon as possible by replying to this message and mentioning the bank name, account holder, IBAN bank account number and the BIC/SWIFT of your bank. * We have received a proof of de-registration or registration elsewhere. (does not apply for short stays) * *The time frame of 14 days starts when the last issues (if there are any) are resolved* The reimbursement amount in debit or credit will be recalculated with your deposit. You will receive an credit invoice regarding the reimbursement of the deposit.

##### Within 14 days after the end of contract. The reimbursement of the deposit will take place utmost within 14 days after the end of contract, as long the following has been met: * All the necessary documents and keys were presented at or before the end date of your contract. * You have confirmed your bank account number. If you have not yet responded to the email requesting your confirmation to which IBAN bank account the funds need to be transferred to, we urge you to do so as soon as possible by replying to this message and mentioning the bank name, account holder, IBAN bank account number and the BIC/SWIFT of your bank. * We have received a proof of de-registration or registration elsewhere. (does not apply for short stays) * *The time frame of 14 days starts when the last issues (if there are any) are resolved* The reimbursement amount in debit or credit will be recalculated with your deposit. You will receive an credit invoice regarding the reimbursement of the deposit.

##### Between 09:30 - 16:30 on office days, between 2 and 4 weeks before the end of your stay. In light of the future check-out, we will arrange a pre-checkout. To give you the opportunity in which state and under which conditions your apartment or room needs to be at the final check-out. Bear in mind that a pre-checkout is not mandatory, but we strongly advise you to do one to prevent any misunderstandings afterwards. Take care of any necessary repairs or cleaning prior to check-out. Only in this way you can avoid that we have to charge you with rent losses and/or fines. If you are hindered on the date or time and not able to make it to the appointment, you need to notify us beforehand by the latest of 48 hours prior to the exact date and time by email (help@shth.nl) or by sending a reply to this email. In case you are not present at the address on the corresponding dates and time without an notification prior to stated above, you will be charged an amount of €100,- excl. V.A.T. per time.

##### Between 09:30 - 16:30 on office days, between 2 and 4 weeks before the end of your stay. In light of the future check-out, we will arrange a pre-checkout. To give you the opportunity in which state and under which conditions your apartment or room needs to be at the final check-out. Bear in mind that a pre-checkout is not mandatory, but we strongly advise you to do one to prevent any misunderstandings afterwards. Take care of any necessary repairs or cleaning prior to check-out. Only in this way you can avoid that we have to charge you with rent losses and/or fines. If you are hindered on the date or time and not able to make it to the appointment, you need to notify us beforehand by the latest of 48 hours prior to the exact date and time by email (help@shth.nl) or by sending a reply to this email. In case you are not present at the address on the corresponding dates and time without an notification prior to stated above, you will be charged an amount of €100,- excl. V.A.T. per time.

You can report your registration elsewhere within the Netherlands or registration abroad at the municipality where you are registered, or at any government agency abroad. You can make your appointment online or you can go to the municipality in person. Read more information about deregistration on our blog: [Here](https://hi.shth.nl/27BZ)

You can report your registration elsewhere within the Netherlands or registration abroad at the municipality where you are registered, or at any government agency abroad. You can make your appointment online or you can go to the municipality in person. Read more information about deregistration on our blog: [Here](https://hi.shth.nl/27BZ)

Registration is mandatory by Dutch law for all stays longer than 4 months, and therefore you are also obligated to register yourself as soon as possible when the contract enters into force. Kindly note this may be a different date than the contract signing date! Dutch law does not require registration for any stays shorter than 4 months. For that reason, we explicitly exclude this possibility with short stay contracts (stays for four or less months). The main reason for this is that of the administrative hassle like taxes and the deregistration process. Therefore, short stay accommodations are often more favorable priced. Find more information about registration on our [blog](https://hi.shth.nl/254z)

Registration is mandatory by Dutch law for all stays longer than 4 months, and therefore you are also obligated to register yourself as soon as possible when the contract enters into force. Kindly note this may be a different date than the contract signing date! Dutch law does not require registration for any stays shorter than 4 months. For that reason, we explicitly exclude this possibility with short stay contracts (stays for four or less months). The main reason for this is that of the administrative hassle like taxes and the deregistration process. Therefore, short stay accommodations are often more favorable priced. Find more information about registration on our [blog](https://hi.shth.nl/254z)

Only students and interns can book accommodations through Student Housing The Hague. You can book with us if you have proof of your tie to an educational establishment upon check-in 👩🎓 E.g. It's May 2021, you'd like to check-in on 1 June 2021 but you are graduating in August 2021. Yes, you can book with us as long as you can show us your proof of enrollment for the year 2020-2021. Do you have a similar case but still unsure about your situation? Call [tel:0031705680807](tel:0031705680807) or e-mail to [mailto:help@shth.nl](mailto:help@shth.nl) so we can take a look at your situation.

Only students and interns can book accommodations through Student Housing The Hague. You can book with us if you have proof of your tie to an educational establishment upon check-in 👩🎓 E.g. It's May 2021, you'd like to check-in on 1 June 2021 but you are graduating in August 2021. Yes, you can book with us as long as you can show us your proof of enrollment for the year 2020-2021. Do you have a similar case but still unsure about your situation? Call [tel:0031705680807](tel:0031705680807) or e-mail to [mailto:help@shth.nl](mailto:help@shth.nl) so we can take a look at your situation.

It is not possible to start your contract on a later date than the date which is mentioned in the advertisement. However, it is possible to check-in on a later date than the starting date of the contract. During the period that you booked the accommodation but do not occupy it, you will enjoy a fixed **reduced price** instead of the full monthly rent. This reduced amount is €75 per week for rooms and €200 per week for independent accommodations.

It is not possible to start your contract on a later date than the date which is mentioned in the advertisement. However, it is possible to check-in on a later date than the starting date of the contract. During the period that you booked the accommodation but do not occupy it, you will enjoy a fixed **reduced price** instead of the full monthly rent. This reduced amount is €75 per week for rooms and €200 per week for independent accommodations.

Unfortunately, it is not possible to stay longer than your end date stated in your contract. However, if there are any other accommodations available which you are interested in, feel free to apply to those.

Unfortunately, it is not possible to stay longer than your end date stated in your contract. However, if there are any other accommodations available which you are interested in, feel free to apply to those.

The earliest date you can check-in is the starting date of the contract. The check-in is always scheduled on the same day that the contract starts, which is fair. However, if you would like to have your check-in arranged later than the contract start date, that may be possible. Please inform us in time per e-mail before the scheduled check-in will take place. Kindly note that arranging a later check-in date and time is always subject to our availability.

The earliest date you can check-in is the starting date of the contract. The check-in is always scheduled on the same day that the contract starts, which is fair. However, if you would like to have your check-in arranged later than the contract start date, that may be possible. Please inform us in time per e-mail before the scheduled check-in will take place. Kindly note that arranging a later check-in date and time is always subject to our availability.

You can check-out earlier than the end date of the contract, but not later. The end date of the contract is the utmost latest date that you can check-out, because your accommodation may be rented out to a third party already per the next day after your contract ends. If you would like to check-out earlier than the contract end date, please notify us as soon as possible, so we can properly arrange the check-out. Kindly note that arranging a earlier check-out date and time is always subject to our availability.

You can check-out earlier than the end date of the contract, but not later. The end date of the contract is the utmost latest date that you can check-out, because your accommodation may be rented out to a third party already per the next day after your contract ends. If you would like to check-out earlier than the contract end date, please notify us as soon as possible, so we can properly arrange the check-out. Kindly note that arranging a earlier check-out date and time is always subject to our availability.

If you are between 16 and 18 years old, you can stay at any of our Dutch properties. All you have to do is hand in a note at the check-in with a signature from a parent or guardian, stating that they agree to let you stay unsupervised. Unfortunately, if you have not reached the age of 16 yet, staying at our accommodations is not possible.

If you are between 16 and 18 years old, you can stay at any of our Dutch properties. All you have to do is hand in a note at the check-in with a signature from a parent or guardian, stating that they agree to let you stay unsupervised. Unfortunately, if you have not reached the age of 16 yet, staying at our accommodations is not possible.

##### On the end date of your contract between 09:30 AM - 12:30 PM on office days, 10:00 AM - 12:30 PM on Saturday, Sunday, or Holidays. It may be possible to hold Check-Outs on a earlier date than your end date of the contract. The date and time will be subject to our availability. ##### Kindly take the following into account: If you are delayed for any reason, notify us by e-mail with a minimum of 48 hours prior notice, and we will arrange a different date and time. Kindly note the rates applicable if your contract does not end on a holiday or on a Saturday or Sunday, but you would like us to arrange the Check-Out for you on such a day. You can find the rates applicable here. Taken into account where the Check-Out takes place and who is present, it goes without saying that in the case of co-living, we cannot check-in or out too late as we have to take the privacy and living pleasure of other housemates into consideration. *It may be possible to hold check-in/outs in a different time frame than the ones mentioned above, but it will be subject to an additional fee of €60,00 excl. VAT. The date and time are in consultation with Student Housing The Hague.

##### On the end date of your contract between 09:30 AM - 12:30 PM on office days, 10:00 AM - 12:30 PM on Saturday, Sunday, or Holidays. It may be possible to hold Check-Outs on a earlier date than your end date of the contract. The date and time will be subject to our availability. ##### Kindly take the following into account: If you are delayed for any reason, notify us by e-mail with a minimum of 48 hours prior notice, and we will arrange a different date and time. Kindly note the rates applicable if your contract does not end on a holiday or on a Saturday or Sunday, but you would like us to arrange the Check-Out for you on such a day. You can find the rates applicable here. Taken into account where the Check-Out takes place and who is present, it goes without saying that in the case of co-living, we cannot check-in or out too late as we have to take the privacy and living pleasure of other housemates into consideration. *It may be possible to hold check-in/outs in a different time frame than the ones mentioned above, but it will be subject to an additional fee of €60,00 excl. VAT. The date and time are in consultation with Student Housing The Hague.

Legal

Why Is The Contract In Dutch?

I received a tenancy agreement, but it is all Dutch. Can I get an English translation of the contract?

Contract Legal Tenant

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Do I Need To Be Present At The Check-In Or Check-Out?

I have an appointment with you on a specific date and time, but something came in between. I do not want to move the appointment, so can I let somebody else come instead?

Check-In Check-Out Legal Pre-Check-Out

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When Will The Deposit Be Refunded?

I had my Check-out 5 days ago but I did not receive my deposit yet.

Deposit Finances Legal

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At What Date And Time Is The Pre-Check Out Scheduled?

I am going to check out in 2 months. What is a pre-check-out and when is it scheduled?

Deposit Legal Pre-Check-Out

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What Is A Valid Proof Of Deregistration And Why Do I Need It?

I am checking out soon and need to show valid proof of deregistration. What does this mean?

Check-Out Legal Long Stay Registration

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Is Registration At The Municipality Possible?

I need registration for my university. Can I register at your accommodations?

Legal Long Stay Registration

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Can I Stay Even Though I Am Not A Student?

I want to book a stay for twelve months but am graduating in a few months. Can I still stay with you once I am graduated?

General Legal

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Can I Start My Contract On A Later Date Than The Advertised Availability Date?

The accommodation is available per direct but I won't be in The Hague until next month. Can I start the tenancy agreement next month instead of directly?

Availability Legal

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Can I Extend My Contract?

I have a short stay contract, but I decided that I want to stay longer. Is it possible to stay?

Availability Legal

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Can I Check-In On A Earlier/Later Date Than The Starting Date Of The Contract?

My tenancy agreement starts on 1 September but I am already in The Hague on 23 August. Can I check-in earlier?

Availability Check-In Legal

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Can I Check-out Earlier/Later Than The End Date Of The Tenancy Contract?

My check-out is planned for 31 August but I have a flight on 23 August. Can I check-out before 31 August?

Availability Check-Out Legal

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Can I Book If I Am Under 18 Years Old?

I am 17 years old and I want to rent one of your accommodations. Is this possible?

Dependent Living Accommodations Legal Rooms

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At What Date And Time Is The Check-Out Scheduled?

The end of my contract is near but I don't know when my check-out will be scheduled.

Availability Check-Out Legal Tenant

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