I received a tenancy agreement, but it is all Dutch. Can I get an English translation of the contract?
I have an appointment with you on a specific date and time, but something came in between. I do not want to move the appointment, so can I let somebody else come instead?
I had my Check-out 5 days ago but I did not receive my deposit yet.
I am going to check out in 2 months. What is a pre-check-out and when is it scheduled?
I am checking out soon and need to show valid proof of deregistration. What does this mean?
I need registration for my university. Can I register at your accommodations?
I want to book a stay for twelve months but am graduating in a few months. Can I still stay with you once I am graduated?
The accommodation is available per direct but I won't be in The Hague until next month. Can I start the tenancy agreement next month instead of directly?
I have a short stay contract, but I decided that I want to stay longer. Is it possible to stay?
My tenancy agreement starts on 1 September but I am already in The Hague on 23 August. Can I check-in earlier?
My check-out is planned for 31 August but I have a flight on 23 August. Can I check-out before 31 August?
I am 17 years old and I want to rent one of your accommodations. Is this possible?