At What Date And Time Is The Check-In Scheduled?

I finished the booking process with you and my flight arrives on Monday at 6 PM at Schiphol airport. Can I check-in at 8 PM?

Which Extra Costs Can I Expect With An Excl. Rate?

I would like to know if the price including the extra costs fits my budget. What can I expect?

We Want To Book An Apartment As A Group. What If We All Have A Different Arrival Date?

We are booking an apartment for 1 August, but I won't arrive until 27 August. Can I get a rent reduction?

Can You Reserve An Accommodation For Me?

The accommodation that I am interested in is available per direct but I need the accommodation in four weeks. What are the possibilities?

Do I Need To Pay Agency Fees?

I have seen a room I would like to rent, and many agencies ask for an agency fee. What are your agency fees?

Can I Book If I Am Under 18 Years Old?

I am 17 years old and I want to rent one of your accommodations. Is this possible?

What Is Included In The Rate?

I am very interested in a few of your accommodations but I want to know what is included in the price.

How Long Can I Stay?

I want to stay for five months. Is this possible?

Can I Stay Even Though I Am Not A Student?

I want to book a stay for twelve months but am graduating in a few months. Can I still stay with you once I am graduated?

Is a Check-In Necessary?

I am arriving late, and I am probably going to be tired, is it possible for me just to pick up the key and enter the accommodation?