Which Extra Costs Can I Expect With An Excl. Rate?

I would like to know if the price including the extra costs fits my budget. What can I expect?

Can You Reserve A Room For Me?

The accommodation that I am interested in is available per direct but I need a room in four weeks. What are the possibilities?

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Is a Check-In Necessary?

I am arriving late, and I am probably going to be tired, is it possible for me just to pick up the key and enter the accommodation?

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Why Is The Contract In Dutch?

I received a tenancy agreement, but it is all Dutch. Can I get an English translation of the contract?

Are (Online) Viewings Possible?

I have found a room on your website and would like to go by for viewing before booking the accommodation. What are the possibilities regarding viewings?

Is There Bed Linen And Towels In My Accommodation?

I am checking in soon but beddings and towels are quite heavy. Do I need to bring my own or do you offer any beddings and towels?

Is It Possible To Stay For Only A Few Weeks?

I am interning at the company in the Hague or just a couple of weeks. Can I book the accommodation for such a short stay?

What Is Does It Mean If An Accommodation Is Labeled 'Available Per Direct'?

I want to start renting in two months but the advertisement states that it is available per direct. What does that mean for me?

Can Two People Stay In One Room?

I and my significant other would like to rent one room. Can both of us stay in the same room?

Can I Stay Even Though I Am Not A Student?

I want to book a stay for twelve months but am graduating in a few months. Can I still stay with you once I am graduated?

General Legal
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Can I Start My Contract On A Later Date Than The Advertised Availability Date?

The accommodation is available per direct but I won't be in The Hague until next month. Can I start the tenancy agreement next month instead of directly?

Can I Extend My Contract?

I have a short stay contract, but I decided that I want to stay longer. Is it possible to stay?

Can I Check-In On A Earlier/Later Date Than The Starting Date Of The Contract?

My tenancy agreement starts on 1 September but I am already in The Hague on 23 August. Can I check-in earlier?

What Is Included In The Rate?

I am very interested in a few of your accommodations but I want to know what is included in the price.

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