Question 1

What Is Included In The Rate?

Accepted Answer

The prices mentioned on our website are all including service costs (like furniture) and flat rate - unless indicated otherwise - based on a stay of one year. The price consists of the flat rate, furniture and service costs.

It is forbidden to rent out with a fixed all-in rental price. It is not allowed by law for agencies and landlords to make a profit on utility costs, as we try to be as transparent as possible, we have separated these costs. You can find more info regarding this here.

Question 2

Can I Check-In On An Earlier/Later Date Than The Starting Date Of The Contract?

Accepted Answer

The earliest date you can check-in is the starting date of the contract.

The check-in is always scheduled on the same day that the contract starts, which is fair. However, if you would like to have your check-in arranged later than the contract start date, that may be possible. Please inform us in time per e-mail before the scheduled check-in will take place. Kindly note that arranging a later check-in date and time is always subject to our availability. More information regarding this can be found here: https://faq.shth.nl/faqs/at-what-date-and-time-is-the-check-in-scheduled

Question 3

Can I, As A Parent, Rent Student Housing For My Child Who Is An International Student?

Accepted Answer

No, you cannot rent student housing using your details and have your child live there. The student needs to fill in their own take-in form with their own details. As a parent, you are allowed to be the guarantor. This means that all details must be provided by the student tenant, including their email address. You may fill in your details as a parent in the guarantor section. If we find that the take-in form is not filled in correctly, we will reject it. Any attempt to provide false information may result in the denial of renting with us, as it will be considered fraudulent activity.

Please note that no refund will be provided if we discover that false information or fraud has been committed.

Question 4

What Is The "Welcome To NL" Offer?

Accepted Answer

The "Welcome to NL" offer is an exclusive package designed for first-time students in the Netherlands, offered in partnership with Student Housing Hunter.

What services are included in the "Welcome to NL" offer?

The "Welcome to NL" offer includes the following services:

Translation Support: We provide Dutch tenancy agreements and terms for legal reasons. Student Housing Hunter (SHH) can assist with translations to ensure you fully understand the terms. Please note that Dutch contracts remain legally binding.
Registration Support: Assistance with the registration process and support with tasks such as banking, finding a family doctor, obtaining a Dutch SIM card, etc. SHH also guides you through de-registration processes when necessary.
Additional Assistance: Apart from translation and registration support, the package may offer further assistance tailored to the needs of international students. For specific details, please refer to the Student Housing Hunter website.

Are there any additional costs associated with the "Welcome to NL" offer?

While the advertised price for the "Welcome to NL" offer includes the Student Housing Hunter fee, additional charges may still apply for furniture, utilities, internet, and other amenities. These costs are not included in the advertised price, on the SHTH-website, and will be specified separately in the tenancy agreeement, as with regular offers. For an estimated breakdown of these extra charges, please visit our FAQ page here.

What Is Included In The Rate?

Can I Check-In On An Earlier/Later Date Than The Starting Date Of The Contract?

Can I, As A Parent, Rent Student Housing For My Child Who Is An International Student?

What Is The "Welcome To NL" Offer?

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