Question 1

What Are The Extra Fees With Rooms For Stays Shorter Than Twelve Months?

Accepted Answer

All stays shorter than twelve months are subject to additional fees

The following rates and price plans apply to the rental periods of Dependent Living Accommodations (DLA) such as rooms.

All additional fees are processed monthly

Short stay accommodations:

4 months: + €50,00 p/m
3 months: + €60,00 p/m
2 months: + €80,00 p/m
1 month: + €120,00
less than 1 month: + €240,00

Long stay accommodations:

12 months: the standard rate as mentioned in the advertisement
11 months: + €12,00 p/m
10 months: + €16,00 p/m
9 months: + €20,00 p/m
8 months: + €25,00 p/m
7 months: + €30,00 p/m
6 months: + €35,00 p/m
5 months: + €45,00 p/m

Note: The total amount of months are rounded down. If you are staying e.g. 4 months and 20 days, the additional fee will be calculated as 4 months.

Question 2

Do I Need To Pay A Security Deposit For Booking My Accommodation?

Accepted Answer

The deposit is a standard security fee that has to be paid when booking your accommodation.

The deposit equals to twice the flat rate rent for both independent accommodations (whole apartments or houses) and dependent accommodations (rooms). The flat rate is not the advertised price, but always less than the advertised price. The deposit will be refunded within two weeks after the contract end date if everything is in order with the accommodation, keys are returned, i/a deregistration evidence has been provided and other contractual obligations have been met.

Question 3

How Long Can I Stay?

Accepted Answer

The duration of your stay is determined by the specific accommodation you wish to rent. Each accommodation listing provides information on the allowed length of stay. While some accommodations allow for a stay of 5 months, others require a commitment of 12 months. Please note that all stays are fixed and cannot be extended. This policy is in place to encourage housing market turnover. For further details on the type of contract and termination possibilities, please read here.

Question 4

Which Extra Costs Can I Expect With An Excl. Rate?

Accepted Answer

When the price is exclusive (excl), it means that only the monthly flat rate is shown. This is the basic rent price for the accommodation. Additional costs for furniture, utilities, internet, and other amenities are not covered. A break-down of these costs can be found in your rental agreement.

NON-SHARED RENTAL

When renting a non-shared accommodation, please note that there will be additional costs of approximately 470 EUR per month. These costs are a (advance) payment for the utilities such as gas, water, electricity, internet, and other possible amenities. The actual costs can differ, it depends on your usage and the energy-label of the accommodation.

➡️ When renting an apartment with students, you may be eligible for municipality tax exemptions 🙌🥳. This could save you approx. €25 per person per month.

LONG-STAY ROOM RENTAL

For private bedrooms in shared accommodations (rooms), you can expect an additional amount of approximately €219.50 per month. These costs are a (advance) payment for the utilities such as gas, water, electricity, internet, and other possible amenities. The actual costs can differ, it depends on your usage and the energy-label of the accommodation.

SHORT-STAY ROOM

However, when renting a short-stay room, please note that the additional amount is approximately €192.50 per month. This cost is lower because there are no taxes involved when booking a short-stay.

HOMESTAY

All mentioned rental prices for homestays are inclusive of the total rent. There are no additional charges for utilities or other amenities. Fair-use policy applies.

Important Information; 💡 (NOT APPLICABLE TO HOMESTAYS)

At the end of your stay, or annually, you will receive a settlement for all advance payments. The actual costs will be based on your actual usage. If your usage exceeds the advance payments, you will need to cover the difference. Conversely, if your actual costs are lower than the advance payments, you will receive a refund.

Question 5

Is It Possible To Stay For Only A Few Weeks?

Accepted Answer

Yes, the minimum rental period is 1 week. We provide short stay accommodations for a minimum period of at least one week. In that case, the advertised monthly rate will be calculated pro rate to the period you would like to stay but it might be subject to an additional fee because of the short stay.

Question 6

Is Cleaning Included In The Rent?

Accepted Answer

Cleaning is included in some rental agreements. It depends on the accommodation. If it is included, it will be stated explicitly in the advertisement and in the contract.

Cleaning refers to surface cleaning of the indoor common area's which are reachable without the use of a ladder.

If you would like to have periodically cleaning or if you need any one-time cleaning done, you can book one with us. In this case, you can choose between a surface cleaning or a deep cleaning of different areas such as; common areas, bedroom(s), garden etc.

Question 7

What Is A Full Serviced Accommodation?

Accepted Answer

Our full serviced accommodations are designed to make your short stay as hassle-free as possible. Here’s how we simplify your experience:

Fully Furnished: No need to worry about buying, transporting, or selling furniture. Everything is ready for you.
Utilities Set Up: Internet, gas, water, and electricity are all set up and included.
24/7 Service Phone: For urgent needs, such as if you lock yourself out after a night out.
Regular Cleaning and Maintenance: To keep your living space clean and well-maintained.
Student Services: Assistance with registering, deregistering, applying for insurance, phone plans, and finding a local GP. We also help with common student inquiries, like the best places to eat.
Additional Essentials: Bedding, kitchen, cleaning, and laundry essentials are available upon request.

While most services are included, some additional requests, such as having your fridge stocked upon arrival, may incur extra fees.

Our goal is to make your short stay as effortless as possible, so you can focus on the experiences that matter. For more information about the utilities we offer and their associated costs, please reach out to us. Your comfort and convenience are our top priorities.