During Your Stay results
Do I Need To Be Present At The Check-In Or Check-Out?
I have an appointment with you on a specific date and time, but something came in between. I do not want to move the appointment, so can I let somebody else come instead?
Can I End/Terminate My Contract Earlier Than The End Date?
I am moving back to my home country and I do not need my accommodation any longer. Is it possible for me to end the contract before the end date?
At What Date And Time Is The Check-Out Scheduled?
The end of my contract is near but I don't know when my check-out will be scheduled.
Can I Check-Out Earlier/Later Than The End Date Of The Tenancy Contract?
My check-out is planned for 31 August but I have a flight on 23 August. Can I check-out before 31 August?
Is Smoking Allowed At Your Accommodations?
Is it allowed to smoke inside your accommodations?
When Will The Deposit Be Refunded?
I had my Check-out 5 days ago but I did not receive my deposit yet.
At What Date And Time Is The Pre-Check Out Scheduled?
I am going to check out in 2 months. What is a pre-check-out and when is it scheduled?
Is A Proof Of Payment Sufficient To Arrange The Check-In?
I have paid the first-month rent and provided you with a proof of payment. Can we schedule the check-in?
Is A Pre-Check-Out Mandatory?
I am checking out anytime soon, do I need to do a pre-check-out?
Can I Change The Email Address The Invoices Are Sent To?
I would like to receive the invoices on another email address, is that possible?