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Is Smoking Allowed At Your Accommodations?

Is it allowed to smoke inside your accommodations?

Rooms Smoking
100% found this useful
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When Will The Deposit Be Refunded?

I had my Check-out 5 days ago but I did not receive my deposit yet.

Finances Legal
70% found this useful
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Can I End/Terminate My Contract Earlier Than The End Date?

I am moving back to my home country and I do not need my accommodation any longer. Is it possible for me to end the contract before the end date?

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Is Cleaning Included In The Rent?

Cleaning is not my hobby. Is there any cleaning service included in the rent?

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Is Registration At The Municipality Possible?

I need registration for my university. Can I register at your accommodations?

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What Is A Monthly Check?

I got an e-mail today regarding a monthly check. What is the purpose of such a monthly check?

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What Is A Valid Proof Of Deregistration And Why Do I Need It?

I am checking out soon and need to show valid proof of deregistration. What does this mean?

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Can I Change The Email Address The Invoices Are Sent To?

I would like to receive the invoices on another email address, is that possible?

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Is A Proof Of Payment Sufficient To Arrange The Check-In?

I have paid the first-month rent and provided you with a proof of payment. Can we schedule the check-in?

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Is A Pre-Check-Out Mandatory?

I am checking out anytime soon, do I need to do a pre-check-out?

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Some practical information for (international) students.

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