When Will The Deposit Be Refunded?

I had my Check-out 5 days ago but I did not receive my deposit yet.

Which Extra Costs Can I Expect With An Excl. Rate?

I would like to know if the price including the extra costs fits my budget. What can I expect?

What Are The Extra Fees With Apartments/Studio's For Stays Shorter Than Twelve Months?

I want to book an apartment for 10 months. Are there any additional fees which I need to take into account?

What Are The Extra Fees With Rooms For Stays Shorter Than Twelve Months?

I want to stay for five months. Are there any extra fees which I need to take into account?

We Are A Group, And We Are Renting An Apartment. Can We Pay Each Our Share Of Rent?

We are renting an apartment and would prefer to pay our share instead of having one person pay the total sum. Is this possible?

We Want To Book An Apartment As A Group. What If We All Have A Different Arrival Date?

We are booking an apartment for 1 August, but I won't arrive until 27 August. Can I get a rent reduction?

Do I Need To Pay Agency Fees?

I have seen a room I would like to rent, and many agencies ask for an agency fee. What are your agency fees?

What Is Included In The Rate?

I am very interested in a few of your accommodations but I want to know what is included in the price.

Do I Have To Pay The Deposit In Order To Secure A Room?

Can I show you a bank statement instead of transferring money for the deposit?

Is A Proof Of Payment Sufficient To Arrange The Check-In?

I have paid the first-month rent and provided you with a proof of payment. Can we schedule the check-in?