On the start date of your contract between 13:00 - 16:30 on office days, 14:00 - 16:00 on Saturday, Sunday, or holidays.
Kindly take the following into account:
If your tenancy agreement is set to start on a future date, your check-in will always occur on the contract's starting day, even if it falls on a Saturday, Sunday, or a holiday. However, if your agreement begins today because the accommodation is available immediately, we can only arrange your check-in once your booking is finalized, and the rent payment is confirmed in our bank account.
Please ensure that the rent payment is made and received on the same day we send you the invoice. Failure to do so might result in the check-in being postponed to the following business day. The scheduling of check-ins depends on our availability, and if we are not informed in advance (at least 24 hours in advance), we may not be able to accommodate a same-day check-in.
In case you wish to reschedule your check-in for a later date than initially specified in your contract, it can only be arranged on a business day. The specific date and time will be subject to our availability and may incur additional charges. Please note that, especially in co-living arrangements, check-ins must be within reasonable hours to respect the privacy and comfort of your housemates.
Please be aware that check-in times outside our standard hours, as mentioned above, will incur an additional fee of 100 EUR excluding taxes.