Can You Reserve A Room For Me?

The accommodation that I am interested in is available per direct but I need a room in four weeks. What are the possibilities?

Which Extra Costs Can I Expect With An Excl. Rate?

I would like to know if the price including the extra costs fits my budget. What can I expect?

Are Pets Allowed?

I would like to rent with you, but I have a dog. Can I still stay with you?

How Can I Dispose Of My Household Waste?

I have been living here for a few days and my trash bin is almost full but I do not know where I can dispose of my household waste.

Is A Proof Of Payment Sufficient To Arrange The Check-In?

I have paid the first-month rent and provided you with a proof of payment. Can we schedule the check-in?

What Measurements Did Student Housing The Hague Take Due To Covid-19?

The Covid-19 crisis has affected everyone's daily life. Each and everyone has to adapt to the new measures from the government. This is how we implemented the Dutch measures against coronavirus:

Is A Pre-Check-Out Mandatory?

I am checking out anytime soon, do I need to do a pre-check-out?

What Kind Of Mattresses Are You Using?

What kind of mattresses are there in the accommodations?

Is My Data Safe With SHTH?

We are GDPR compliant.

Do I Have To Pay The Deposit In Order To Secure A Room?

Can I show you a bank statement instead of transferring money for the deposit?