When Will The Deposit Be Refunded?

I had my Check-out 5 days ago but I did not receive my deposit yet.

Can You Reserve An Accommodation For Me?

The accommodation that I am interested in is available per direct but I need the accommodation in four weeks. What are the possibilities?

At What Date And Time Is The Check-Out Scheduled?

The end of my contract is near but I don't know when my check-out will be scheduled.

At What Date And Time Is The Check-In Scheduled?

I finished the booking process with you and my flight arrives on Monday at 6 PM at Schiphol airport. Can I check-in at 8 PM?

Are Pets Allowed?

I would like to rent with you, but I have a dog. Can I still stay with you?

Which Extra Costs Can I Expect With An Excl. Rate?

I would like to know if the price including the extra costs fits my budget. What can I expect?

What Are The Extra Fees With Apartments/Studio's For Stays Shorter Than Twelve Months?

I want to book an apartment for 10 months. Are there any additional fees which I need to take into account?

What Are The Extra Fees With Rooms For Stays Shorter Than Twelve Months?

I want to stay for five months. Are there any extra fees which I need to take into account?

We Are A Group, And We Are Renting An Apartment. Can We Pay Each Our Share Of Rent?

We are renting an apartment and would prefer to pay our share instead of having one person pay the total sum. Is this possible?

We Want To Book An Apartment As A Group. What If We All Have A Different Arrival Date?

We are booking an apartment for 1 August, but I won't arrive until 27 August. Can I get a rent reduction?