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Do I Need To Pay Agency Fees?

I have seen a room I would like to rent, and many agencies ask for an agency fee. What are your agency fees?

Finances
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Can I Visit Your Office So You Can Help Me Find Accommodation Or So You Can Answer Some Of My Questions?

I am looking for housing but it's so difficult. Can I come to the office, so we can check the options and book with you? I have some questions and would like to drop by the office to ask them. Is this possible?

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Do I Need To Be Present At The Check-In Or Check-Out?

I have an appointment with you on a specific date and time, but something came in between. I do not want to move the appointment, so can I let somebody else come instead?

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What Are The Extra Fees With Apartments/Studio's For Stays Shorter Than Twelve Months?

I want to book an apartment for 10 months. Are there any additional fees which I need to take into account?

Finances Rooms
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Can I Check-Out Earlier/Later Than The End Date Of The Tenancy Contract?

My check-out is planned for 31 August but I have a flight on 23 August. Can I check-out before 31 August?

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What Measurements Did Student Housing The Hague Take Due To Covid-19?

The Covid-19 crisis has affected everyone's daily life. Each and everyone has to adapt to the new measures from the government. This is how we implemented the Dutch measures against coronavirus:

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Is A Proof Of Payment Sufficient To Arrange The Check-In?

I have paid the first-month rent and provided you with a proof of payment. Can we schedule the check-in?

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What Kind Of Mattresses Are You Using?

What kind of mattresses are there in the accommodations?

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What Is Included In The Rate?

I am very interested in a few of your accommodations but I want to know what is included in the price.

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Can I Change The Email Address The Invoices Are Sent To?

I would like to receive the invoices on another email address, is that possible?

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Some practical information for (international) students.

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