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Is A Proof Of Payment Sufficient To Arrange The Check-In?

I have paid the first-month rent and provided you with a proof of payment. Can we schedule the check-in?

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We Want To Book An Apartment As A Group. What If We All Have A Different Arrival Date?

We are booking an apartment for 1 August, but I won't arrive until 27 August. Can I get a rent reduction?

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Are All Accommodations Furnished?

I have furniture that I want to bring with me, do you have unfurnished accommodations?

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Can I Start My Contract On A Later Date Than The Advertised Availability Date?

The accommodation is available per direct but I won't be in The Hague until next month. Can I start the tenancy agreement next month instead of directly?

Availability Legal
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Is Smoking Allowed At Your Accommodations?

Is it allowed to smoke inside your accommodations?

Rooms Smoking
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What Is A Monthly Check?

I got an e-mail today regarding a monthly check. What is the purpose of such a monthly check?

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At What Date And Time Is The Pre-Check Out Scheduled?

I am going to check out in 2 months. What is a pre-check-out and when is it scheduled?

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What Are The Extra Fees With Apartments/Studio's For Stays Shorter Than Twelve Months?

I want to book an apartment for 10 months. Are there any additional fees which I need to take into account?

Finances Rooms
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Is A Pre-Check-Out Mandatory?

I am checking out anytime soon, do I need to do a pre-check-out?

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Can You Pick Me Up From The Airport?

I am arriving at the airport, can you pick me up and bring me to my accommodation?

Pick-up Service
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