Is A Pre-Check-Out Mandatory?

I am checking out anytime soon, do I need to do a pre-check-out?

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At What Date And Time Is The Pre-Check Out Scheduled?

I am going to check out in 2 months. What is a pre-check-out and when is it scheduled?

Can I Check-In On A Earlier/Later Date Than The Starting Date Of The Contract?

My tenancy agreement starts on 1 September but I am already in The Hague on 23 August. Can I check-in earlier?

Why is the advertisement I have seen before not available on your website?

I was interested in one of your accommodations but I can't seem to find it on your website anymore.

Availability
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Can I Start My Contract On A Later Date Than The Advertised Availability Date?

The accommodation is available per direct but I won't be in The Hague until next month. Can I start the tenancy agreement next month instead of directly?

What Measurements Did Student Housing The Hague Take Due To Covid-19?

The Covid-19 crisis has affected everyone's daily life. Each and everyone has to adapt to the new measures from the government. This is how we implemented the Dutch measures against coronavirus:

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What Kind Of Mattresses Are You Using?

What kind of mattresses are there in the accommodations?

Do I Have To Pay The Deposit In Order To Secure A Room?

Can I show you a bank statement instead of transferring money for the deposit?

Deposit Finances
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Is There Somewhere I Can Store My Bike?

I have purchased a bike as cycling is a common mode of transport in the Netherlands. Is there any designated area to store my bike?

General
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Is My Data Safe With SHTH?

We are GDPR compliant.

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Blog

Some practical information for (international) students.

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