At What Date And Time Is The Pre-Check Out Scheduled?

I am going to check out in 2 months. What is a pre-check-out and when is it scheduled?

Can I Check-In On A Earlier/Later Date Than The Starting Date Of The Contract?

My tenancy agreement starts on 1 September but I am already in The Hague on 23 August. Can I check-in earlier?

What Kind Of Mattresses Are You Using?

What kind of mattresses are there in the accommodations?

What Is Included In The Rate?

I am very interested in a few of your accommodations but I want to know what is included in the price.

Can Two People Stay In One Room?

I and my significant other would like to rent one room. Can both of us stay in the same room?

Can I Bring My Own Furniture Into The Accommodation?

I have my own desk and desk chair. Can I use them instead of the present furniture?

Can I Start My Contract On A Later Date Than The Advertised Availability Date?

The accommodation is available per direct but I won't be in The Hague until next month. Can I start the tenancy agreement next month instead of directly?

Is Smoking Allowed At Your Accommodations?

Is it allowed to smoke inside your accommodations?

What Are The Extra Fees With Apartments/Studio's For Stays Shorter Than Twelve Months?

I want to book an apartment for 10 months. Are there any additional fees which I need to take into account?

Is My Data Safe With SHTH?

We are GDPR compliant.