Question 1

What Are The Extra Fees For Independent Living Accommodations (Whole Apartments)?

Accepted Answer

#### All stays shorter than twelve months are subject to additional fees

##### The following rates and price plans apply to the rental periods of Independent Living Accommodations (ILA) such as whole apartments
**Short stay accommodations:**

* 4 months: + €150,00 p/m
* 3 months: + €180,00 p/m
* 2 months: + €240,00 p/m
* 1 month:  + €360,00 
* less than 1 month: + €720,00

**Long stay accommodations:**

*  12 months: the standard rate as mentioned in the advertisement
*  11 months: + €36,00  p/m
*  10 months: + €48,00  p/m
*   9 months: + €60,00  p/m
*   8 months: + €75,00  p/m
*   7 months: + €90,00  p/m
*   6 months: + €105,00 p/m
*   5 months: + €135,00 p/m

Question 2

Is Registration At The Municipality Possible?

Accepted Answer

Registration is mandatory by Dutch law for all stays longer than 4 months, and therefore you are also obligated to register yourself as soon as possible when the contract enters into force. Kindly note this may be a different date than the contract signing date!

Dutch law does not require registration for any stays shorter than 4 months. For that reason, we explicitly exclude this possibility with short stay contracts (stays for four or less months). The main reason for this is that of the administrative hassle like taxes and the deregistration process. Therefore, short stay accommodations are often more favorable priced.

Find more information about registration on our [blog](https://hi.shth.nl/254z)

Question 3

Is It Possible To Stay For Only A Few Weeks?

Accepted Answer

Yes, the minimum rental period is 1 week. We provide short stay accommodations for a minimum period of at least one week. In that case, the advertised monthly rate will be calculated pro rate to the period you would like to stay but it might be subject to an additional fee because of the short stay.

Question 4

How Can I Dispose Of My Household Waste?

Accepted Answer

If there are underground containers close by your accommodation (less than 5 min. walk), you can dispose of your household waste in these containers. If there are no underground containers close by, you can put out your garbage bag, wheelie bin, or old paper outside on the designated collection day.

![wheelie bin.png](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/N5UzFjSkgD/resources/BeDvdNka4W/wheelie%20bin.png)

## The Hague
More information about how and when the municipality of The Hague will collect the garbage, what is and what isn't allowed, and other information can be found [here](https://hi.shth.nl/1eYW). You can see when the municipality will collect the garbage with this [link](https://hi.shth.nl/1eYQ). Just fill in your postal code and house number as shown hereunder.

![Zipcode.png](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/N5UzFjSkgD/resources/Lumi565eVm/Zipcode.png)

The zip code contains four numeric and two alphabetic characters, which can be found in your contract. Unfortunately, the waste collection schedule of The Hague municipality is only provided in Dutch at this moment.

### Private container
As a resident of The Hague, you can order your own mini-container (maximum 1 per household) for absolutely free(!). For more information and to order one, please check this [link](https://hi.shth.nl/1kIq).

## Rotterdam
More information about how and when the municipality of Rotterdam will collect the garbage, what is and what isn't allowed, and other information can be found [here](https://hi.shth.nl/1kSy). You can see when the municipality will collect the garbage with this [link](https://hi.shth.nl/1kT3). Just fill in your postal code and house number as shown hereunder.

![Capture.JPG](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/N5UzFjSkgD/resources/NjGVDDYbNI/Capture.JPG)

Question 5

At What Date And Time Is The Check-In Scheduled?

Accepted Answer

##### On the start date of your contract between 13:00 - 16:30 on office days, 14:00 - 16:00 on Saturday, Sunday, or holidays.

**Kindly take the following into account:**
Check-ins are always held on the starting day of your contract, even if it is a Saturday, Sunday, or Holiday.

It is possible to have your check-in at a later moment than the original start date of the contract, however, it can only be changed to an office day. The date and time are subject to our availability. It goes without saying that in the case of co-living, we cannot check-in too late as we have to take the privacy and the living pleasure of the other housemates into consideration.

Take into account that check-in times which are different than the general hours (as mentioned above) are subject to an additional fee of 60 EUR.

Question 6

At What Date And Time Is The Check-Out Scheduled?

Accepted Answer

##### On the end date of your contract between 09:30 AM - 12:30 PM on office days, 10:00 AM - 12:30 PM on Saturday, Sunday, or Holidays.
It may be possible to hold Check-Outs on a earlier date than your end date of the contract. The date and time will be subject to our availability.

##### Kindly take the following into account:
If  you are delayed for any reason, notify us by e-mail with a minimum of 48 hours prior notice, and we will arrange a different date and time. Kindly note the rates applicable if your contract does not end on a holiday or on a Saturday or Sunday, but you would like us to arrange the Check-Out for you on such a day. You can find the rates applicable here.

Taken into account where the Check-Out takes place and who is present, it goes without saying that in the case of co-living, we cannot check-in or out too late as we have to take the privacy and living pleasure of other housemates into consideration.

*It may be possible to hold check-in/outs in a different time frame than the ones mentioned above, but it will be subject to an additional fee of €60,00 excl. VAT. The date and time are in consultation with Student Housing The Hague.

Question 7

Can I Check-out Earlier/Later Than The End Date Of The Tenancy Contract?

Accepted Answer

You can check-out earlier than the end date of the contract, but not later. The end date of the contract is the utmost latest date that you can check-out, because your accommodation may be rented out to a third party already per the next day after your contract ends. If you would like to check-out earlier than the contract end date, please notify us as soon as possible, so we can properly arrange the check-out. Kindly note that arranging a earlier check-out date and time is always subject to our availability.

Question 8

How Can I Set Up A Partnership With Student Housing The Hague?

Accepted Answer

Our main focus lies on welcoming international students in The Netherlands and to ensure them a pleasant stay. If you think you have anything to contribute in this matter, we'd love to hear from you!

You can e-mail to [help@shth.nl](help@shth.nl) or call [+31705680807](+31705680807)

Question 9

Can I Extend My Contract?

Accepted Answer

Unfortunately, it is not possible to stay longer than your end date stated in your contract. However, if there are any other accommodations available which you are interested in, feel free to apply to those.

Question 10

What Is A Monthly Check?

Accepted Answer

A monthly check is a check-up of the state of the accommodation where you are staying. The purpose of a monthly check is to keep an eye on the condition of the apartment, such as; making sure that all appliances are working properly, and to keep up with small maintenance issues.

You don't need to stay at your accommodation during the process as we only check the common areas. You will receive a report after the monthly check with our findings. These findings are objective findings and not a responsibility report. We will communicate clearly if there are any responsibility issues.

If you are at the accommodation during the monthly check, you can take the opportunity to direct questions regarding the monthly check to the inspector.

How can we help?

Tenant Portal