Why is the advertisement I have seen before not available on your website?

I was interested in one of your accommodations but I can't seem to find it on your website anymore.

Availability
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We Want To Book An Apartment As A Group. What If We All Have A Different Arrival Date?

We are booking an apartment for 1 August, but I won't arrive until 27 August. Can I get a rent reduction?

Is A Pre-Check-Out Mandatory?

I am checking out anytime soon, do I need to do a pre-check-out?

Not yet rated

Why Is The Contract In Dutch?

I received a tenancy agreement, but it is all Dutch. Can I get an English translation of the contract?

At What Date And Time Is The Check-Out Scheduled?

The end of my contract is near but I don't know when my check-out will be scheduled.

Do I Need To Pay A Security Deposit For Booking My Accommodation?

I am interested in booking accommodation with you. However, I would like to know what the deposit is and when I need to pay this.

We Are A Group, And We Are Renting An Apartment. Can We Pay Each Our Share Of Rent?

We are renting an apartment and would prefer to pay our share instead of having one person pay the total sum. Is this possible?

Can I Stay Even Though I Am Not A Student?

I want to book a stay for twelve months but am graduating in a few months. Can I still stay with you once I am graduated?

General Legal
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What Is A Valid Proof Of Deregistration And Why Do I Need It?

I am checking out soon and need to show valid proof of deregistration. What does this mean?

Can I Extend My Contract?

I have a short stay contract, but I decided that I want to stay longer. Is it possible to stay?

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Blog

Some practical information for (international) students.

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