Can I Bring My Own Furniture Into The Accommodation?
I have my own desk and desk chair. Can I use them instead of the present furniture?
Why Is The Contract In Dutch?
I received a tenancy agreement, but it is all Dutch. Can I get an English translation of the contract?
Is Smoking Allowed At Your Accommodations?
Is it allowed to smoke inside your accommodations?
What Is Included In The Rate?
I am very interested in a few of your accommodations but I want to know what is included in the price.
Can I Visit Your Office So You Can Help Me Find Accommodation Or So You Can Answer Some Of My Questions?
I am looking for housing but it's so difficult. Can I come to the office, so we can check the options and book with you? I have some questions and would like to drop by the office to ask them. Is this possible?
What Kind Of Mattresses Are You Using?
What kind of mattresses are there in the accommodations?
Can I Check-Out Earlier/Later Than The End Date Of The Tenancy Contract?
My check-out is planned for 31 August but I have a flight on 23 August. Can I check-out before 31 August?
Is Cleaning Included In The Rent?
Cleaning is not my hobby. Is there any cleaning service included in the rent?
At What Date And Time Is The Pre-Check Out Scheduled?
I am going to check out in 2 months. What is a pre-check-out and when is it scheduled?
Is There Bed Linen And Towels In My Accommodation?
I am checking in soon but beddings and towels are quite heavy. Do I need to bring my own or do you offer any beddings and towels?