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Can I Bring My Own Furniture Into The Accommodation?

I have my own desk and desk chair. Can I use them instead of the present furniture?

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Why Is The Contract In Dutch?

I received a tenancy agreement, but it is all Dutch. Can I get an English translation of the contract?

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Is Smoking Allowed At Your Accommodations?

Is it allowed to smoke inside your accommodations?

Rooms Smoking
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What Is Included In The Rate?

I am very interested in a few of your accommodations but I want to know what is included in the price.

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Can I Visit Your Office So You Can Help Me Find Accommodation Or So You Can Answer Some Of My Questions?

I am looking for housing but it's so difficult. Can I come to the office, so we can check the options and book with you? I have some questions and would like to drop by the office to ask them. Is this possible?

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What Kind Of Mattresses Are You Using?

What kind of mattresses are there in the accommodations?

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Can I Check-Out Earlier/Later Than The End Date Of The Tenancy Contract?

My check-out is planned for 31 August but I have a flight on 23 August. Can I check-out before 31 August?

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Is Cleaning Included In The Rent?

Cleaning is not my hobby. Is there any cleaning service included in the rent?

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At What Date And Time Is The Pre-Check Out Scheduled?

I am going to check out in 2 months. What is a pre-check-out and when is it scheduled?

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Is There Bed Linen And Towels In My Accommodation?

I am checking in soon but beddings and towels are quite heavy. Do I need to bring my own or do you offer any beddings and towels?

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Some practical information for (international) students.

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