Which Extra Costs Can I Expect With An Excl. Rate?
I would like to know if the price including the extra costs fits my budget. What can I expect?
How Does The Booking Process Work?
I would like to know how it works to book accommodation with you?
What Does It Mean If An Accommodation Is Labeled 'Available Per Direct'?
I want to start renting in two months but the advertisement states that it is available per direct. What does that mean for me?
Can I End/Terminate My Contract Earlier Than The End Date?
I am moving back to my home country and I do not need my accommodation any longer. Is it possible for me to end the contract before the end date?
Are (Online) Viewings Possible?
I have found a room on your website and would like to go by for viewing before booking the accommodation. What are the possibilities regarding viewings?
Can You Reserve An Accommodation For Me?
The accommodation that I am interested in is available per direct but I need the accommodation in four weeks. What are the possibilities?
How Can I Dispose Of My Household Waste?
I have been living here for a few days and my trash bin is almost full but I do not know where I can dispose of my household waste.
What Is A Homestay a.k.a Live-In Accommodation?
I am interested in a room, but it says homestay / Live-In. What is such an accommodation and does it have a different procedure?
Do I Need To Pay A Security Deposit For Booking My Accommodation?
I am interested in booking accommodation with you. However, I would like to know what the deposit is and when I need to pay this.