Q: What Happens To My Mail That Arrived At The Accommodation When I Already Checked Out?

We can send you your mail, upon request. You can fill in a form to request that we send you your mail that arrives at the accommodation. If we stumble upon your mail, we will collect it and let you know via email. Please kindly note the following: We need your consent to collect and send your mail before the end of your contract. We only send postal mail, no advertising magazines or folders. We can send your mail to your home address, if we need to send your mail abroad, there may be additional shipping costs involved. We collect and send your mail for a maximum period of three months.

Q: Do I Need To Pay Agency Fees?

We do not charge you any agency fees for listings that are on our website. If you want to book an accommodation, you fill in an application form, sign the contract, and pay the deposit and it is all yours. After you filled in the application form, we ask for a contract drafting fee, amount of the fee will count towards your deposit. More information regarding the deposit can be found here

Q: Can I Visit Your Office So You Can Help Me Find Accommodation Or So You Can Answer Some Of My Questions?

We represent landlords, and therefore don't require any agency fees from the (prospective) tenants. It would be very inefficient if every person who is looking for housing would come to our office, and, not forget to mention, it would increase the workload whilst we do not get paid for this service. We would not be able to do our work properly as we would never have enough capacity to provide this kind of service to every person, free of charge. Therefore, we always recommend you to take a look at our listings: https://studenthousingthehague.com/listings/ and contact us, preferably by sending as one e-mail because our inbox would be flooded if everyone would send a contactform for 5-10 different accomodations. As we have (ofcourse) many templates with loads of information and have our booking process automated, this works very efficient for us. If you have any questions, please send them by e-mail to us so we can send you the proper FAQ to answer them or we can schedule a call to discuss them. This works the most efficient for both parties. If you wish to visit us for advise or help with finding housing, you can book a 'Student Housing Consult'. More info regarding that can be found here: 'I Would Like To Book A 'Student Housing Consult' .

Q: Do I Need To Be Present At The Check-In Or Check-Out?

It is not possible to let someone else do your check-in. For the check-out, you can give permission to someone (proxy) else to do this on your behalf. If you want to make use of this option, do inform us, utmost 1 business day beforehand, so we can provide you with the power of attorney documents. However, if something is not right (e.g. damages, outstanding payments, missing furniture), the responsibility is entirely borne by the tenant. The person who does the pre-check-out and/or check-on on your behalf, can be asked to show proof of identification.

Q: What Are The Extra Fees With Apartments/Studio's For Stays Shorter Than Twelve Months?

All stays shorter than twelve months are subject to additional fees The following rates and price plans apply to the rental periods of Independent Living Accommodations (ILA) such as whole apartments. All additional fees are processed monthly Short stay accommodations: 4 months: + €150,00 p/m 3 months: + €180,00 p/m 2 months: + €240,00 p/m 1 month: + €360,00 less than 1 month: + €720,00 Long stay accommodations: 12 months: the standard rate as mentioned in the advertisement 11 months: + €36,00 p/m 10 months: + €48,00 p/m 9 months: + €60,00 p/m 8 months: + €75,00 p/m 7 months: + €90,00 p/m 6 months: + €105,00 p/m 5 months: + €135,00 p/m

Question 1

Is It Possible To Stay For Only A Few Weeks?

Accepted Answer

Yes, the minimum rental period is 1 week. We provide short stay accommodations for a minimum period of at least one week. In that case, the advertised monthly rate will be calculated pro rate to the period you would like to stay but it might be subject to an additional fee because of the short stay.

Question 2

Is Registration At The Municipality Possible?

Accepted Answer

Registration is mandatory by Dutch law for all stays longer than 4 months, and therefore you are also obligated to register yourself as soon as possible when the contract enters into force. Kindly note this may be a different date than the contract signing date!

Dutch law does not require registration for any stays shorter than 4 months. For that reason, we explicitly exclude this possibility with short stay contracts (stays for four or less months). The main reason for this is that of the administrative hassle like taxes and the deregistration process. Therefore, short stay accommodations are often more favorable priced.

Find more information about registration on our blog

Question 3

Is There Somewhere I Can Store My Bike?

Accepted Answer

This varies as no accommodation is the same. It is only allowed to store a bike in a designated area such as a garden, barn, or storage. This area should be reachable without bringing your bike into or through the accommodation itself. And if needed the bike can be stored on the street with a good lock. Check with the specific advertisement in question if there is any designated area to store your bike.

Question 4

When Is The Deadline For The First-Term Rent Payment?

Accepted Answer

The first-term rent payment must cover a minimum of one full calendar month. For instance, if the tenancy begins on the 18th, the first payment should include both the remainder of that month and the entire following month.

Ideally, it’s best to make the payment as soon as possible to expedite the scheduling of your check-in, as our schedule can fill up quickly.

However, if you do not finalize the booking within 4 days, the check-in will take place within 3 business days after receiving your first-term payment. If we fail to provide you with a check-in date within 3 business days, we will also not invoice you for the remainder days until the actual check-in date.

Any rent adjustments will be made with the rent of the following month.

Keep the following timeline in mind:

Sign contract < 72 hours by tenant.
Sign contract < 1 business day (24 hours) by landlord.
Transfer the first term rent (this is one month rent or remainder month + 1 full month rent). Any differences due to a partial month will be adjusted in the following month's invoice.

Please note: Our planning department is closed on business days from 3 PM.

Question 5

What Happens To My Mail That Arrived At The Accommodation When I Already Checked Out?

Accepted Answer

We can send you your mail, upon request.

You can fill in a form to request that we send you your mail that arrives at the accommodation. If we stumble upon your mail, we will collect it and let you know via email.

Please kindly note the following:

We need your consent to collect and send your mail before the end of your contract.
We only send postal mail, no advertising magazines or folders.
We can send your mail to your home address, if we need to send your mail abroad, there may be additional shipping costs involved.
We collect and send your mail for a maximum period of three months.

Question 6

Do I Need To Pay Agency Fees?

Accepted Answer

We do not charge you any agency fees for listings that are on our website.

If you want to book an accommodation, you fill in an application form, sign the contract, and pay the deposit and it is all yours. After you filled in the application form, we ask for a contract drafting fee, amount of the fee will count towards your deposit.

More information regarding the deposit can be found here

Question 7

Can I Visit Your Office So You Can Help Me Find Accommodation Or So You Can Answer Some Of My Questions?

Accepted Answer

We represent landlords, and therefore don't require any agency fees from the (prospective) tenants.

It would be very inefficient if every person who is looking for housing would come to our office, and, not forget to mention, it would increase the workload whilst we do not get paid for this service. We would not be able to do our work properly as we would never have enough capacity to provide this kind of service to every person, free of charge.

Therefore, we always recommend you to take a look at our listings: https://studenthousingthehague.com/listings/ and contact us, preferably by sending as one e-mail because our inbox would be flooded if everyone would send a contactform for 5-10 different accomodations. As we have (ofcourse) many templates with loads of information and have our booking process automated, this works very efficient for us.

If you have any questions, please send them by e-mail to us so we can send you the proper FAQ to answer them or we can schedule a call to discuss them. This works the most efficient for both parties.

If you wish to visit us for advise or help with finding housing, you can book a 'Student Housing Consult'. More info regarding that can be found here: 'I Would Like To Book A 'Student Housing Consult'.

Question 8

Do I Need To Be Present At The Check-In Or Check-Out?

Accepted Answer

It is not possible to let someone else do your check-in. For the check-out, you can give permission to someone (proxy) else to do this on your behalf. If you want to make use of this option, do inform us, utmost 1 business day beforehand, so we can provide you with the power of attorney documents. However, if something is not right (e.g. damages, outstanding payments, missing furniture), the responsibility is entirely borne by the tenant.

The person who does the pre-check-out and/or check-on on your behalf, can be asked to show proof of identification.

Question 9

Which Kind Of Accommodations Do You Provide?

Accepted Answer

We distinguish between five different types of accommodation; private bedrooms, semi-studios, studios, apartments, and houses. Understanding the distinctions between these, can help you make informed decisions when seeking the ideal residential space to meet your needs and lifestyle preferences.

Private Bedroom

A private bedroom refers to an individual room within a shared living arrangement, such as an apartment or house. It is designated for personal use and typically includes space for sleeping and storage. Private bedrooms can be rented separately in shared living arrangements, providing individuals with their own personal space while sharing common areas, such as the kitchen, living room, and bathroom, with other tenants.

Semi-Studio

A semi-studio is a residential unit that offers a combination of shared and private spaces. It typically includes a private bedroom and bathroom, while the kitchen and/or toilet (and/or other living areas) may be shared with other residents. Semi-studios are a popular option for those seeking a balance between privacy and affordability. Semi-studios are often favored by students who value privacy but are open to sharing common areas with like-minded individuals. It allows for a more social living environment while still providing a private bedroom for relaxation and study.

Studio

A studio apartment is a self-contained living space that typically features a single room encompassing the bedroom, living area, and kitchenette. It often has a separate bathroom. Studio apartments are designed to maximize space and offer a compact, all-in-one solution for individuals or couples. Studio apartments are generally suitable for use by an individual or a couple. Due to their limited size and layout, accommodating more than two people can be challenging.

Apartment

An apartment refers to a self-contained residential unit within a larger building or complex. It usually consists of multiple rooms, including private bedrooms, living areas, a kitchen, and one or more bathrooms.Apartments offer various advantages such as access to shared amenities, and often provide a convenient location close to urban centers, schools, and workplaces. They are suitable for individuals, couples, or groups of students, depending on the size and layout of the apartment.

House

A house is a freestanding residential structure typically designed to accommodate a single-family or multiple families. Houses feature separate rooms, including private bedrooms, living spaces, a kitchen, bathrooms, and often include outdoor spaces like gardens or yards. Living in a house offers more privacy and space compared to apartments or studios. It provides the opportunity for customization, gardening, and hosting social gatherings. Houses are suitable for groups who value privacy.

Question 10

What Are The Extra Fees With Apartments/Studio's For Stays Shorter Than Twelve Months?

Accepted Answer

All stays shorter than twelve months are subject to additional fees

The following rates and price plans apply to the rental periods of Independent Living Accommodations (ILA) such as whole apartments.

All additional fees are processed monthly

Short stay accommodations:

4 months: + €150,00 p/m
3 months: + €180,00 p/m
2 months: + €240,00 p/m
1 month: + €360,00
less than 1 month: + €720,00

Long stay accommodations:

12 months: the standard rate as mentioned in the advertisement
11 months: + €36,00 p/m
10 months: + €48,00 p/m
9 months: + €60,00 p/m
8 months: + €75,00 p/m
7 months: + €90,00 p/m
6 months: + €105,00 p/m
5 months: + €135,00 p/m