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How Can I Secure My Booking? / What Does Reserved Mean?

To ensure you secure your preferred accommodation swiftly and smoothly, we offer two exclusive services: Priority Access and Booking Assistance. Both options are designed to give you a competitive edge and peace of mind during the booking process.

Keep in mind: It is still possible to book any accommodation on our website without using these services, but the regular first-come, first-served policies apply.

Priority Service:

  • Cost: €250 (non-refundable)
  • Exclusive Reservation: The listing is reserved just for you.
  • Hold on Other Applications: Other candidates will be paused, securing your priority.
  • Time to Finalize: You have 48 hours to complete your booking.
  • Availability: If not finalized within 48 hours, the listing reopens to other applicants under a first-come, first-served policy.

Booking Assistance:

  • Cost: €650 (non-refundable)
  • Personal Assistance: Direct support from a dedicated booking assistant.
  • Exclusive Offline Status: Your chosen listing will be marked as unavailable to other applicants.
  • Guaranteed Booking: Secure the booking of your selected accommodation.
  • Decision Time: Complete your booking within 72 hours.

Want to Use These Services? If you want to make use of Priority Service or Booking Assistance, please send us a WhatsApp to +31705680807 or email us at help@shth.nl.

Is Your Desired Booking Already Reserved?

If you find that the accommodation you applied for is currently reserved, you still have the opportunity to finalise your booking and be placed on the reservation list. If the tenant who reserved the accommodation does not finalise within their given timeframe, the property will become available to the next in line. Should you decide to withdraw, we offer a refund of the one-time payment from the take-in form if you cancel within three days of initiating the booking.

These tailored services are part of our commitment to providing you with a streamlined and supportive booking experience. If you have any questions or need further assistance, please do not hesitate to contact us.

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