Question 1

Are All Accommodations Furnished?

Accepted Answer

All of our accommodations are furnished, unless stated otherwise in the advertisement on our website. If you want to bring your own furniture, please let us know beforehand you book the accommodation, so we can check what we could arrange.

More information regarding bringing your own furniture, you can read here.

Question 2

Can I Visit Your Office So You Can Help Me Find Accommodation Or So You Can Answer Some Of My Questions?

Accepted Answer

We represent landlords, and therefore don't require any agency fees from the (prospective) tenants.

It would be very inefficient if every person who is looking for housing would come to our office, and, not forget to mention, it would increase the workload whilst we do not get paid for this service. We would not be able to do our work properly as we would never have enough capacity to provide this kind of service to every person, free of charge.

Therefore, we always recommend you to take a look at our listings: https://studenthousingthehague.com/listings/ and contact us, preferably by sending as one e-mail because our inbox would be flooded if everyone would send a contactform for 5-10 different accomodations. As we have (ofcourse) many templates with loads of information and have our booking process automated, this works very efficient for us.

If you have any questions, please send them by e-mail to us so we can send you the proper FAQ to answer them or we can schedule a call to discuss them. This works the most efficient for both parties.

If you wish to visit us for advise or help with finding housing, you can book a 'Student Housing Consult'. More info regarding that can be found here: 'I Would Like To Book A 'Student Housing Consult'.

Question 3

Can You Pick Me Up From The Airport?

Accepted Answer

Yes, we can pick you up!

Please kindly note the following:

We can only pick you up if the pick-up appointment is arranged at least 48 hours beforehand.
The pick-up service is possible starting from 89,-- Eur. incl. VAT.

Question 4

Can Two People Stay In One Room?

Accepted Answer

In general, two (or more) people can't stay in one room unless otherwise mentioned in the advertisement.

Question 5

What Is A Homestay a.k.a Live-In Accommodation?

Accepted Answer

Homestay a.k.a. Live-In accommodations are accommodations which are shared with the landlord. At a homestay accommodation, you have your private room or floor. Some homestay accommodations are suitable for couples or two persons, and other accommodations are for one person. Which situation is applicabe, will be mentioned in the advertisement.

The landlord can be a student, a family or a couple. With these accommodations, the house rules may differ from the standard house rules. As you will be living with the landlord, they can request different rules such as: taking shoes off before entering the accommodation, no showering after midnight because it will disturb the landlord or its family, no loud music after a certain time and so on.

More information about the landlord, house rules and requests are visible in the advertisement on our website or are available upon request.

About the renting procedure:

Regarding the tenancy period

Question 6

At What Date And Time Is The Pre-Check Out Scheduled?

Accepted Answer

Between 09:30 - 16:30 on office days, between 2 and 4 weeks before the end of your stay.

In light of the future check-out, we will arrange a pre-checkout. To give you the opportunity in which state and under which conditions your apartment or room needs to be at the final check-out.

If you are hindered on the date or time and not able to make it to the appointment, you need to notify us beforehand by the latest of 48 hours prior to the exact date and time by email (help@shth.nl) or contact us via your tenant portal. In case you are not present at the address on the corresponding dates and time without an notification prior to stated above, you will be charged an amount of €100,- excl. V.A.T. per time.

Question 7

Why Is The Advertisement I Have Seen Before Not Available On Your Website?

Accepted Answer

If you cannot find the accommodation which you have seen earlier, it means it is currently unavailable. All our available accommodations are published on our website under listings. If you cannot find the accommodation you saw before, it means it is currently not available.

Once an accommodation becomes unavailable, the status of it will be changed to Rented Out but the accommodation still remains visible on our website.

Question 8

How Can I Set Up A Partnership With Student Housing The Hague?

Accepted Answer

Our main focus lies on welcoming international students in The Netherlands and to ensure them a pleasant stay. If you think you have anything to contribute in this matter, we'd love to hear from you!

You can e-mail to help@shth.nl or call +31705680807

Question 9

Why Is The Contract In Dutch?

Accepted Answer

The contract is in Dutch. We do not provide an English contract because of legal reasons and the Dutch law. We understand that not everything might be clear or easy to understand as a non-Dutch speaking person.

You can always contact us if you have any questions regarding the contract, and we can answer all the questions you might have about the contract and the appendixes. We can even schedule a call to answer your specific questions regarding the tenancy agreement. Also translating the contract through Google translate might help quite a lot, and you may ask anybody you know to help you translating or helping you understand its content.

Question 10

Can I Stay Even Though I Am Not A Student?

Accepted Answer

Only students and interns can book accommodations through Student Housing The Hague. You can book with us if you have proof of your tie to an educational establishment upon check-in 👩‍🎓

E.g. It's May 2021, you'd like to check-in on 1 June 2021 but you are graduating in August 2021. Yes, you can book with us as long as you can show us your proof of enrollment for the year 2020-2021.

Do you have a similar case but still unsure about your situation? Call 0031705680807 or e-mail to help@shth.nl so we can take a look at your situation.