What Kind Of Mattresses Are You Using?

What kind of mattresses are there in the accommodations?

Can I Change The Email Address The Invoices Are Sent To?

I would like to receive the invoices on another email address, is that possible?

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Why is the advertisement I have seen before not available on your website?

I was interested in one of your accommodations but I can't seem to find it on your website anymore.

Availability
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Can I Bring My Own Furniture Into The Accommodation?

I have my own desk and desk chair. Can I use them instead of the present furniture?

Is a Check-In Necessary?

I am arriving late, and I am probably going to be tired, is it possible for me just to pick up the key and enter the accommodation?

Not yet rated

Is A Pre-Check-Out Mandatory?

I am checking out anytime soon, do I need to do a pre-check-out?

Not yet rated

Is My Data Safe With SHTH?

We are GDPR compliant.

Not yet rated

Do I Need To Be Present At The Check-In Or Check-Out?

I have an appointment with you on a specific date and time, but something came in between. I do not want to move the appointment, so can I let somebody else come instead?

Why Is The Contract In Dutch?

I received a tenancy agreement, but it is all Dutch. Can I get an English translation of the contract?

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