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Is There Bed Linen And Towels In My Accommodation?

I am checking in soon but beddings and towels are quite heavy. Do I need to bring my own or do you offer any beddings and towels?

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Are (Online) Viewings Possible?

I have found a room on your website and would like to go by for viewing before booking the accommodation. What are the possibilities regarding viewings?

Availability Rooms Viewings
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What Does It Mean If An Accommodation Is Labeled 'Available Per Direct'?

I want to start renting in two months but the advertisement states that it is available per direct. What does that mean for me?

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Are Pets Allowed?

I would like to rent with you, but I have a dog. Can I still stay with you?

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Which Extra Costs Can I Expect With An Excl. Rate?

I would like to know if the price including the extra costs fits my budget. What can I expect?

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How Long Can I Stay?

I want to stay for five months. Is this possible?

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Can You Reserve An Accommodation For Me?

The accommodation that I am interested in is available per direct but I need the accommodation in four weeks. What are the possibilities?

Availability Reservation
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Is Smoking Allowed At Your Accommodations?

Is it allowed to smoke inside your accommodations?

Rooms Smoking
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When Will The Deposit Be Refunded?

I had my Check-out 5 days ago but I did not receive my deposit yet.

Finances Legal
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Do I Need To Pay A Security Deposit For Booking My Accommodation?

I am interested in booking accommodation with you. However, I would like to know what the deposit is and when I need to pay this.

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