You can attend a group viewing or watch the video viewing of the accommodation once available on the website. Group viewings are held as soon as the accommodations are vacant and available. However, due to the high demand for accommodations, many accommodations are booked before the availability date and therefore viewing in person is not always possible. We also offer live video viewings, so you can view the accommodation in real-time, ask questions, and chat with our staff.

You can attend a group viewing or watch the video viewing of the accommodation once available on the website. Group viewings are held as soon as the accommodations are vacant and available. However, due to the high demand for accommodations, many accommodations are booked before the availability date and therefore viewing in person is not always possible. We also offer live video viewings, so you can view the accommodation in real-time, ask questions, and chat with our staff.

Yes, the minimum rental period is 1 week. We provide short stay accommodations for a minimum period of at least one week. In that case, the advertised monthly rate will be calculated pro rate to the period you would like to stay but it might be subject to an additional fee because of the short stay.

Yes, the minimum rental period is 1 week. We provide short stay accommodations for a minimum period of at least one week. In that case, the advertised monthly rate will be calculated pro rate to the period you would like to stay but it might be subject to an additional fee because of the short stay.

Cleaning is included in some rental agreements. It depends on the accommodation. If it is included, it will be stated explicitly in the advertisement and in the contract. Cleaning refers to surface cleaning of the indoor common area's which are reachable without the use of a ladder. If you would like to have periodically cleaning or if you need any one-time cleaning done, you can book one with us. In this case, you can choose between a surface cleaning or a deep cleaning of different areas such as; common areas, bedroom(s), garden etc.

Cleaning is included in some rental agreements. It depends on the accommodation. If it is included, it will be stated explicitly in the advertisement and in the contract. Cleaning refers to surface cleaning of the indoor common area's which are reachable without the use of a ladder. If you would like to have periodically cleaning or if you need any one-time cleaning done, you can book one with us. In this case, you can choose between a surface cleaning or a deep cleaning of different areas such as; common areas, bedroom(s), garden etc.

The maximum stay for **short stays** is 4 months. The maximum stay for **long stays** is 12 months. Short stay accommodations can be booked with a minimum stay of 1 week and a maximum of 4 months. The minimum period for long stay accommodations is 6 months and can be rented for up to 12 months. It is **not** possible to renew any tenancy agreements (unless stated otherwise in the tenancy agreement) because we want to promote the flow of the housing market. However, it is possible to relocate to another accommodation, subject to availability.

The maximum stay for **short stays** is 4 months. The maximum stay for **long stays** is 12 months. Short stay accommodations can be booked with a minimum stay of 1 week and a maximum of 4 months. The minimum period for long stay accommodations is 6 months and can be rented for up to 12 months. It is **not** possible to renew any tenancy agreements (unless stated otherwise in the tenancy agreement) because we want to promote the flow of the housing market. However, it is possible to relocate to another accommodation, subject to availability.

It means the accommodation can only be booked per today or the first next office day. We do this to prevent a period of vacancy. We do not reserve or hold accommodations, but it is possible to gain a discounted rent on your booking until you check-in into your accommodation. This discounted rent is €75 per week for a room, or €200 per week for a self contained accommodation like an apartment or house. Please contact us to inquire about the possibilities.

It means the accommodation can only be booked per today or the first next office day. We do this to prevent a period of vacancy. We do not reserve or hold accommodations, but it is possible to gain a discounted rent on your booking until you check-in into your accommodation. This discounted rent is €75 per week for a room, or €200 per week for a self contained accommodation like an apartment or house. Please contact us to inquire about the possibilities.

The deposit is a standard security fee that has to be paid when booking your accommodation. By law, security deposits **cannot** be used for rent payments. The security deposit covers possible damages, excessive wear and tear, or other unmet conditions at the end of your tenancy agreement. The deposit equals to **twice the month's rent** for independent accommodations (whole apartments or houses), and **€950,00** for dependent accommodations (rooms). The deposit will be refunded within 14 days after the contract end date if everything is in order with the accommodation, keys are returned, i/a deregistration evidence has been provided and other contractual obligations have been met.

The deposit is a standard security fee that has to be paid when booking your accommodation. By law, security deposits **cannot** be used for rent payments. The security deposit covers possible damages, excessive wear and tear, or other unmet conditions at the end of your tenancy agreement. The deposit equals to **twice the month's rent** for independent accommodations (whole apartments or houses), and **€950,00** for dependent accommodations (rooms). The deposit will be refunded within 14 days after the contract end date if everything is in order with the accommodation, keys are returned, i/a deregistration evidence has been provided and other contractual obligations have been met.

It is not possible to start your contract on a later date than the date which is mentioned in the advertisement. However, it is possible to check-in on a later date than the starting date of the contract. During the period that you booked the accommodation but do not occupy it, you will enjoy a fixed **reduced price** instead of the full monthly rent. This reduced amount is €75 per week for rooms and €200 per week for independent accommodations.

It is not possible to start your contract on a later date than the date which is mentioned in the advertisement. However, it is possible to check-in on a later date than the starting date of the contract. During the period that you booked the accommodation but do not occupy it, you will enjoy a fixed **reduced price** instead of the full monthly rent. This reduced amount is €75 per week for rooms and €200 per week for independent accommodations.

Unfortunately, it is not possible to stay longer than your end date stated in your contract. However, if there are any other accommodations available which you are interested in, feel free to apply to those.

Unfortunately, it is not possible to stay longer than your end date stated in your contract. However, if there are any other accommodations available which you are interested in, feel free to apply to those.

The earliest date you can check-in is the starting date of the contract. The check-in is always scheduled on the same day that the contract starts, which is fair. However, if you would like to have your check-in arranged later than the contract start date, that may be possible. Please inform us in time per e-mail before the scheduled check-in will take place. Kindly note that arranging a later check-in date and time is always subject to our availability.

The earliest date you can check-in is the starting date of the contract. The check-in is always scheduled on the same day that the contract starts, which is fair. However, if you would like to have your check-in arranged later than the contract start date, that may be possible. Please inform us in time per e-mail before the scheduled check-in will take place. Kindly note that arranging a later check-in date and time is always subject to our availability.

You can check-out earlier than the end date of the contract, but not later. The end date of the contract is the utmost latest date that you can check-out, because your accommodation may be rented out to a third party already per the next day after your contract ends. If you would like to check-out earlier than the contract end date, please notify us as soon as possible, so we can properly arrange the check-out. Kindly note that arranging a earlier check-out date and time is always subject to our availability.

You can check-out earlier than the end date of the contract, but not later. The end date of the contract is the utmost latest date that you can check-out, because your accommodation may be rented out to a third party already per the next day after your contract ends. If you would like to check-out earlier than the contract end date, please notify us as soon as possible, so we can properly arrange the check-out. Kindly note that arranging a earlier check-out date and time is always subject to our availability.

##### On the end date of your contract between 09:30 AM - 12:30 PM on office days, 10:00 AM - 12:30 PM on Saturday, Sunday, or Holidays. It may be possible to hold Check-Outs on a earlier date than your end date of the contract. The date and time will be subject to our availability. ##### Kindly take the following into account: If you are delayed for any reason, notify us by e-mail with a minimum of 48 hours prior notice, and we will arrange a different date and time. Kindly note the rates applicable if your contract does not end on a holiday or on a Saturday or Sunday, but you would like us to arrange the Check-Out for you on such a day. You can find the rates applicable here. Taken into account where the Check-Out takes place and who is present, it goes without saying that in the case of co-living, we cannot check-in or out too late as we have to take the privacy and living pleasure of other housemates into consideration. *It may be possible to hold check-in/outs in a different time frame than the ones mentioned above, but it will be subject to an additional fee of €60,00 excl. VAT. The date and time are in consultation with Student Housing The Hague.

##### On the end date of your contract between 09:30 AM - 12:30 PM on office days, 10:00 AM - 12:30 PM on Saturday, Sunday, or Holidays. It may be possible to hold Check-Outs on a earlier date than your end date of the contract. The date and time will be subject to our availability. ##### Kindly take the following into account: If you are delayed for any reason, notify us by e-mail with a minimum of 48 hours prior notice, and we will arrange a different date and time. Kindly note the rates applicable if your contract does not end on a holiday or on a Saturday or Sunday, but you would like us to arrange the Check-Out for you on such a day. You can find the rates applicable here. Taken into account where the Check-Out takes place and who is present, it goes without saying that in the case of co-living, we cannot check-in or out too late as we have to take the privacy and living pleasure of other housemates into consideration. *It may be possible to hold check-in/outs in a different time frame than the ones mentioned above, but it will be subject to an additional fee of €60,00 excl. VAT. The date and time are in consultation with Student Housing The Hague.

If you cannot find the accommodation which you have seen earlier, it means it is currently unavailable. All our available accommodations are published on our website under [listings](https://hi.shth.nl/1lBW). If you cannot find the accommodation you saw before, it means it is currently not available. Once an accommodation becomes unavailable, the status of it will be changed to *Rented Out* but the accommodation still remains visible on our website.

If you cannot find the accommodation which you have seen earlier, it means it is currently unavailable. All our available accommodations are published on our website under [listings](https://hi.shth.nl/1lBW). If you cannot find the accommodation you saw before, it means it is currently not available. Once an accommodation becomes unavailable, the status of it will be changed to *Rented Out* but the accommodation still remains visible on our website.

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Are (Online) Viewings Possible?

I have found a room on your website and would like to go by for viewing before booking the accommodation. What are the possibilities regarding viewings?

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Is It Possible To Stay For Only A Few Weeks?

I am interning at the company in the Hague or just a couple of weeks. Can I book the accommodation for such a short stay?

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Is Cleaning Included In The Rent?

Cleaning is not my hobby. Is there any cleaning service included in the rent?

Availability Long Stay Maintenance Rooms Short Stay

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How Long Can I Stay?

I want to stay for five months. Is this possible?

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What Is Does It Mean If An Accommodation Is Labeled 'Available Per Direct'?

I want to start renting in two months but the advertisement states that it is available per direct. What does that mean for me?

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Do I Need To Pay A Security Deposit For Booking My Accommodation?

I am interested in booking accommodation with you. However, I would like to know what the deposit is and when I need to pay this.

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Can I Start My Contract On A Later Date Than The Advertised Availability Date?

The accommodation is available per direct but I won't be in The Hague until next month. Can I start the tenancy agreement next month instead of directly?

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Can I Extend My Contract?

I have a short stay contract, but I decided that I want to stay longer. Is it possible to stay?

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Can I Check-In On A Earlier/Later Date Than The Starting Date Of The Contract?

My tenancy agreement starts on 1 September but I am already in The Hague on 23 August. Can I check-in earlier?

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Can I Check-out Earlier/Later Than The End Date Of The Tenancy Contract?

My check-out is planned for 31 August but I have a flight on 23 August. Can I check-out before 31 August?

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At What Date And Time Is The Check-Out Scheduled?

The end of my contract is near but I don't know when my check-out will be scheduled.

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Why is the advertisement I have seen before not available on your website?

I was interested in one of your accommodations but I can't seem to find it on your website anymore.

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